Apprenticeship Enrolment Process

Apprenticeship enrolment at South Hampshire College Group involves multiple steps and strict compliance requirements, making the process naturally complex and often challenging during our busiest times. To support our dedicated enrolment teams and ensure applicants experience a timely, joined-up journey, we have implemented targeted automations that streamline many of the repetitive and time-consuming manual tasks. These solutions are designed to reduce administrative pressure during peak enrolment, free up staff capacity for personalised support, and help us maintain the high standards our partners and learners expect throughout every stage of the apprenticeship process.

While this is an ever-evolving process that we continue to refine, our current system now enables business development, compliance, and delivery teams to have real-time visibility of each apprentice's enrolment progress. By opening up access to accurate, up-to-date information, more teams can self-serve their reporting and tracking needs—saving valuable time on internal updates and fostering a culture of collaboration. This improved transparency not only supports more efficient workflows but also ensures stakeholders across South Hampshire College Group are better equipped to provide responsive, high-quality support at every step of the learner journey.

Once a lead is converted, it follows the structured process detailed below. The visual guide provided will help you understand which team or individual is responsible for each action at every stage, and will also highlight which steps are now managed automatically by the automations we’ve developed within the system. 

This clarity ensures everyone involved is confident in their responsibilities and fully informed about the streamlined, collaborative approach that underpins South Hampshire College Group’s apprenticeship journey.

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